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Frequently Asked Questions

Frequently Asked Questions

General

The apartments gets painted, cleaned and maintenance double checks everything is working.

We have on site maintenance and on-call maintenance

Work orders can be placed via phone, email and online via the website.

If there are unit issues the resident can place a work order.

The resident does not have to be present but we will need permission to enter.

If it is during office hours, you present your ID and a team member will let you in. If it is after hours, a locksmith will have to be called and a key be given to the office.

Am I allowed to decorate the apartment without penalty?

Amenities

We have a fitness center, pool, dog park, playground and gate.

Yes, on first come, first serve basis

We have washer and dryers in every unit not just hookups

$15 pet rent, $300 pet deposit for the 1st pet, $100 for each additional

White and Black appliances

We have amazon lockers but we will also do it as a courtesy

24 hours and residents have their access key

Yes, Buncombe county quiet hours. Start at 10pm to 7am

Admin

It does not cost anything to take a tour.

We have an open door and the manager is at the office everyday.

You can apply for a unit in person at the office or via the website.

24-48 hours depending on how fast we get the information

Depends on the move in date and if approved with leaselock

We will be more then happy to guide you through the process

Online, personal check, WIPS program

You create an account and set up the account

Yes, water, trash, pest control and damage waiver

We set up water, cable/internet is via Spectrum and electric via Duke Energy

No overnight guests but if you have someone coming to visit we have a guest suite available for rent.

We are 5 minutes from Weaverville. We have Ingles nearby, Dominos and the Salt Mule

Location

Buncombe County schools

Yes, if you go to Lake Louise

They go to the Outlets or the Mall! We also have the Biltmore shops

The Yellow Mug and it is about 10 minutes away. We also offer coffee at the office.

Directions

Our website has the best explanation

Didn't find an answer?

Our team is always ready to answer your questions.